Vacancy Details
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Senior ICT Support Officer
Reference No. Government Gazette dated 09/10/2026
General Public
Indefinite
Information Technology Published Date: 09/10/2026 11:00Closing Date: 23/10/2026 17:15Ministry: All MinistriesDepartment: Malta Public Service
Vacancy Brief Description
1. The Permanent Secretary (People and Standards), Office of the Prime Minister invites applications for the post of Senior ICT Support Officer in the Malta Public Service.
Salary
2.1 This appointment is subject to a probationary/trial period of six (6) months.
2.2 The salary for the post of Senior ICT Support Officer is Salary Scale 11, which in the year 2026 is equivalent to, €25,435 per annum, rising by annual increments of €375.17 up to a maximum of €27,686.02.
2.3 A Senior ICT Support Officer will progress to Scale 10 (€27,055.98 x €407.67 - €29,502 in the year 2026) on completion of four (4) years service in the grade, subject to satisfactory performance and subject to completion of a specific ICT toolkit course related to this grade as established from time to time by the Central Administration.
2.4 Selected candidates will be entitled to the payment of a Communication Allowance of €300 per annum and a Class Allowance of €4,000 per annum.
2.5 In the case of instances giving rise to requirements that are more demanding, selected candidates would be required to work on shift basis and to offer support after office hours.
2.6 This position is on a full-time basis and the selected candidates may be required to work a maximum of a six (6) day flexible working week varying from 7.30a.m. to 6.30p.m. with an average of eight (8) hours a day, forty (40) hours per week distributed over a calendar year according to an established work schedule by the CIO. This may include the need to work half days on Saturdays. This is subject to the rules and regulations governing from time to time the Malta Public Service in general and the CIO Office in particular.
2.7 The Selected candidate may be required to use his/her own transport, in which case must be in possession of a clean driving licence (Category B and Category C1) as required by the competent authority responsible for the issuing of driving licences, with at least two (2) years of clean driving experience.
2.8 It will not be possible for appointees to request a transfer on their part before a two (2) year period from date of appointment. On the lapse of a two (2) year period, appointees may only be transferred at own request to carry out duties of the post of Senior ICT Support Officer elsewhere, in accordance with established vacancies.
2.9 Selected candidates must be of conduct which is appropriate to the post/position applied for. Prior to appointment, selected candidates from outside the Public Service must produce a Certificate of Conduct issued by the Criminal Records Office or other competent authority not earlier than six (6) months from the closing date of this call for applications, which should be submitted by the selected candidate within one (1) week from the date of the notification of appointment.
2.10 In terms of the requirements emanating from Directive 16, regarding the “Governing Framework for Preventing and Managing Conflicts of Interest in the Public Administration”, issued by the Principal Permanent Secretary on 27th November 2023 and which came into force on 1st February 2024, the Selection Board will assess candidates’ previous employments to assess potential conflicts of interest. In this respect, candidates are to provide a completely updated CV, including qualifications and employment history with their application. Any potential conflict of interest matters noted will be reported to the respective Permanent Secretary, to ensure that should the candidate be recruited, such conflicts of interest would be appropriately managed.
Moreover, selected candidates are to report any known actual, potential or apparent conflicts of interest prior to accepting an appointment, through the prescribed Declaration available at Appendix 1 to Directive 16 (available here).
Duties
3. The job duties for the post of Senior ICT Support Officer may be viewed in Annex A attached to this Circular.
Eligibility
4.1 By the closing time and date of this call for applications, applicants must be:
- citizens of Malta; or
- citizens of other Member States of the European Union who are entitled to equal treatment to Maltese citizens in matters of employment by virtue of EU legislation and treaty provisions dealing with the free movement of workers; or
- citizens of any other country who are entitled to equal treatment to Maltese citizens in matters related to employment by virtue of the application to that country of EU legislation and treaty provisions dealing with the free movement of workers; or
- any other persons who are entitled to equal treatment to Maltese citizens in matters related to employment in terms of the law or the above-mentioned EU legislation and treaty provisions, on account of their family relationship with persons mentioned in paragraph (a), (b) or (c); or
- third country nationals who have been granted long-term resident status in Malta under regulation 4 of the “Status of Long-Term Residents (Third Country Nationals) Regulations, 2006” or who have been granted a residence permit under regulation 18(3) thereof, together with family members of such third country nationals who have been granted a residence permit under the “Family Reunification Regulations, 2007”; or
- in possession of a residence document issued in terms of the “Residence Status of United Kingdom Nationals and their Family Members in Malta in accordance with the Agreement on the Withdrawal of the United Kingdom and Northern Ireland from the European Union and the European Atomic Energy Community Regulations”.
The advice of the Citizenship Unit within Community Malta Agency and the Expatriates Unit within Identita` should be sought as necessary in the interpretation of the above provisions.
The appointment of candidates referred to at (b), (c), (d) and (e) above would necessitate the issue of an employment licence in so far as this is required by the Immigration Act and subsidiary legislation. Jobsplus should be consulted as necessary on this issue.
In addition applicants must be:
- able to communicate in the English language in order to sufficiently and adequately carry out the duties applied for;
AND
- a. in possession of a recognised qualification at MQF Level 5 (subject to a minimum of 60 ECTS credits or equivalent*) in Computing and/or ICT, or a recognised comparable professional qualification;
OR
b. Public Officers in a scale not below Salary Scale 13, with three (3) years relevant work experience and with a recognised Computing or ICT Certification at MQF Level 4 (with a minimum of 60 ECTS credits or equivalent*) or a recognised comparable professional qualification.
*A recognised qualification comparable to 60 ECTS credits, as applicable is only accepted subject to an MQRIC formal recognition statement being submitted with the application (subject to the provisions of clause 5.4 of the General Provisions document).
Short courses leading to awards, as distinct from qualifications, do not have the required number of ECTS credits at the respective MQF level and, hence, will not be considered for eligibility purposes.
Public Officers applying for this post must be confirmed in their current appointment, unless the current appointment is in a different class/career stream or in a definite position, but may apply for a lower grade/position even if not confirmed and whether in the same stream or not. Reversion to previous unconfirmed appointment is not possible.
4.2 i. Candidates who have not yet formally obtained or are not yet approved for the qualification specified in paragraph 4.1 or else as indicated in paragraph 3.1 of the general provisions https://peopleandstandards.gov.mt/media/PDFs/Resourcing/GenProvs/GeneralProvisions_ENG.pdf will still be considered provided that they submit evidence that they are in the final phase of their course leading to such qualification. Appointees must obtain, or be approved, for the award of such qualification within one year of their appointment date. If this stipulated deadline for the attainment of such qualification is not met, the appointment will be, for this reason, automatically terminated.
ii. Furthermore, candidates who are currently following a recognised programme of study at a higher MQF level than that requested above will also be considered. Such candidates are to submit evidence that they have successfully completed the necessary ECTS credits, or equivalent, and attained the required MQF level, by the closing time and date of the call for applications. Prospective applicants should note the requirement to produce MQRIC recognition statements in respect of their qualifications from MQRIC, or other designated authorities, as applicable, as per provisions applicable to this call for applications (see link below).
4.3 Public Officers holding a grade in a particular stream, and who were granted Officer in Scale status by virtue of a Grievances Unit decision in the same scale as that of a higher grade in that stream, are eligible to apply for grades open to officers holding such higher grade within the stream that carries the same scale as that of the Officer in Scale status.
The years of service since the effective date of appointment as Officer in Scale are reckonable for the purpose of satisfying any requisite years of service stipulated in calls for applications.
Any other eligibility requisites for the post must be met in terms of this call for applications.
4.4 Public officers who currently hold an appointment as Officer in Grade are considered on a personal basis to pertain to the Class/Stream of their immediately previous substantive grade, and may apply on the basis of their current scale as Officer in Grade, which must be equivalent to, or higher than, the requisite eligibility level required by this call for applications.
The years of service since the effective date of appointment as Officer in Grade are reckonable for the purpose of satisfying any requisite years of “service in the grade” as stipulated in calls for applications.
Any other eligibility requisites for the post/position must be met in terms of this call for applications
Ministry / Department Details
Ministry / Department : | Office of the Prime Minister - People and Standards Division |
Contact Persons : | Ms Silvana Portelli / Ms Rosemarie Calleja |
Address : | 3, Castille Place, Valletta |
Telephone : | 2200 3653 / 2200 1324 |
Email address : | [email protected] |
Note
- In case of conflict in interpretation of any part/s of a call for applications, the final interpretation should be that of the published Maltese version of the call for applications.